Last updated: October 29, 2026
Trust at raisin
Trust and authenticity are foundational to the relationship between a nonprofit and its supporters. They’re also foundational to how raisin supports our clients and the experiences they create for donors.
Our approach combines security, privacy, responsible data practices and human oversight to help protect those relationships at every interaction.
Security Posture Overview
An overview of how raisin protects clients, donor data and fundraising experiences. View our Security Posture Overview → Here
Security
Data Security Standards → View document
AOC / compliance → Request access
Security contact → Request additional documentation
Privacy & Data
Data, Privacy & AI Standards → View document
Privacy Policy → Privacy Policy
CASL & Email Compliance FAQ → View document
Subprocessors → View subprocessors
Responsible AI
Read our Data, Privacy, and AI Standards. We use AI to support better decisions and experiences while maintaining appropriate human oversight, protecting privacy, and using data responsibly.
Legal
Software Services Agreement → View agreement
Need additional documentation?
Request additional security, privacy, or compliance documentation? Contact our team to request more information.